Frequently Asked Questions

About Designing Services

01
What graphic design services do you provide?
  • Web design
  • Logo design
  • Animation / web video
  • Print design
  • Packaging design
  • Illustration
  • Photo manipulation

…and more. Our team has a lot of tricks up their sleeves. If you want graphic design services, chances are, we can help you get what you need.

02
How many logo design options will you provide?

...Let's get this straight first... There is no such thing as a "canned logo" here. Depending on your demands, we'll put up a proposal for a bespoke appearance. There is usually only one unique logo design that we propose to most customers since it is so thoroughly thought out. While there may be several alternatives available in the event of a few different concepts, we generally have a good notion of how to best reflect your business and can capture it in only one picture.

03
How much are your graphic design services per hour?

The hourly rate is not appropriate when you have a marketing team on the task. Hourly wages make sense for a freelance graphic designer who is working alone, but if you want a whole team of creatives working on your project, you don't want to pay by the hour. Trust us on this one. To begin, we will meet with you to discuss your budget and how we may be of assistance. As long as you keep your budget in check, we can probably adapt our strategy to fit your demands.

04
How many revisions do I get?

Many designers will limit the number of revisions you get on your logo design or graphics. That isn’t really the way to get YOU the best product, is it? With Iconic, you can revise until the cows come home. We build revision time into our planning so that you can get the best graphic design services possible.

05
Who has the rights to my files once the project is over?

That's right, you do. In contrast to other graphic designers, Iconic provides you with all of the files you need. Copyright is included in this. No rights are claimed by us, however we do use what we've developed for you to enhance our portfolio. ALL of our projects are seen as potential portfolio pieces.

06
Who has the rights to my files once the project is over?

Many designers will limit the number of revisions you get on your logo design or graphics. That isn’t really the way to get YOU the best product, is it? With Iconic, you can revise until the cows come home. We build revision time into our planning so that you can get the best graphic design services possible.

About Digital Content

01
I thought these were digital products. Why am I being asked for my address?

Every product sold by the Awais Ahmad Ltd is available as a download. We do, however, require your address information for invoicing purposes in order to process your order. Adresses are not required for free items.

02
How will I receive my digital purchase?

A link to the purchased product will appear automatically when your transaction has been completed. You'll also receive an email with a link to download the file (s). Wait 15 minutes if you haven't received your downloads yet. In addition, you may wish to check your spam folder. if you haven't gotten your order, please let us know as soon as possible.

03
Do my download links expire/have a download limit?

If you believe you may need to download again in the future, you should either save the download link or store the email that contains the download link in your computer's bookmarks. At the time of purchase, download links are produced. Your account will not be stored even while you are logged in.

04
I see you have a mobile site. Can I download my purchases on mobile?

Please be advised that the bulk of our items are sent as compressed ZIP files. It is necessary to extract the compressed files in order to access the original data. On a desktop or laptop, this is a simple process, but on a mobile device, it may require an app. The answer is yes. However, we do not necessarily suggest it.

05
I need a new download link because I lost my link, my computer broke and I lost all my files, etc.

Your link will be sent to you via email within 45 days after purchase. No more connections are provided beyond that point. We recommend that you create a backup of your information in the cloud or on an external device for your own protection..

Have any Questions?

Don't hesistate to contact us